How to cancel Factor
To cancel Factor, log in and go to the Plan Settings page, scroll to Status and click Deactivate My Plan, then choose Cancel Anyway, pick a reason and click Deactivate Now. Changes must be made by 11:59 pm Pacific time, 5 days before your delivery. Cheaper option: You can skip a week instead of cancelling.
Timing
Make changes by 11:59 pm Pacific time, 5 days before your delivery.
How to cancel Factor
- Log in and go to the Plan Settings page.
- Scroll to Status and click Deactivate My Plan.
- Choose Cancel Anyway, pick a reason and click Deactivate Now.
Watch out for
- Changes must be made by 11:59 pm Pacific time, 5 days before your delivery.
Cheaper than cancelling
You can skip a week instead of cancelling.
If they offer you a deal to stay
You don't have to accept a retention offer. If you still want to cancel, choose the option to continue, and don't stop until you see a confirmation screen or email.
Signed up through Apple or Google?
If you signed up in an iPhone app, cancel in iPhone Settings under your name, then Subscriptions. If you signed up on Android, cancel in the Google Play Store under Payments and subscriptions.
Your rights in the UK
- A service contract made online, by phone or away from a shop can usually be cancelled within 14 days of signing up, without a reason.
- You can stop a recurring card payment (a continuous payment authority) by telling your bank or card company, up to the end of the business day before it is due. They must do it. That stops the money, not the contract, so you may still owe what you agreed.
- New UK subscription rules start in January 2027: clearer information up front, regular reminders, an easier way to leave, and a new 14-day cooling-off period after a free trial or a renewal.
More on UK subscription rights
In the US, the FTC's click-to-cancel rule is not in force. What that means for you.
Quick answers
- Can I cancel Factor online?
- Yes. Log in and go to the Plan Settings page.
- Is there a cheaper way to keep Factor?
- You can skip a week instead of cancelling.
- How much notice does Factor need?
- Make changes by 11:59 pm Pacific time, 5 days before your delivery.
- What should I watch out for when cancelling Factor?
- Changes must be made by 11:59 pm Pacific time, 5 days before your delivery.
Sources
Ask Cancel My Sub yourself
Type the name of any subscription and get the same steps, plus a calendar reminder for the last safe day to cancel. Open Cancel My Sub, free, no sign-up.
In Claude or any app that takes MCP connectors, add https://goodturn-mcp.pages.dev/cancelmysub/mcp and ask: “How do I cancel Factor?”