How to cancel Peloton membership
To cancel Peloton membership, go to My Membership on the Peloton website and click Cancel membership for the App, or for All-Access go to account.onepeloton.com, then Manage, then Pause or cancel. If you bought it through Apple, Google, Amazon or Roku, cancel on that platform.
How to cancel Peloton membership
- App Membership: sign in on the Peloton website, go to My Membership, click Cancel membership, pick a reason and confirm.
- All-Access Membership (with Peloton equipment): go to account.onepeloton.com, then My Membership, Manage, then Pause or cancel.
Watch out for
- If you bought it through Apple, Google, Amazon or Roku, cancel on that platform.
- You keep access to the end of the period you paid for.
Cheaper than cancelling
All-Access can be paused for 1, 2 or 3 months instead. Peloton support is on (866) 679-9129.
If they offer you a deal to stay
You don't have to accept a retention offer. If you still want to cancel, choose the option to continue, and don't stop until you see a confirmation screen or email.
Signed up through Apple or Google?
If you signed up in an iPhone app, cancel in iPhone Settings under your name, then Subscriptions. If you signed up on Android, cancel in the Google Play Store under Payments and subscriptions.
Your rights in the UK
- A service contract made online, by phone or away from a shop can usually be cancelled within 14 days of signing up, without a reason.
- You can stop a recurring card payment (a continuous payment authority) by telling your bank or card company, up to the end of the business day before it is due. They must do it. That stops the money, not the contract, so you may still owe what you agreed.
- New UK subscription rules start in January 2027: clearer information up front, regular reminders, an easier way to leave, and a new 14-day cooling-off period after a free trial or a renewal.
More on UK subscription rights
In the US, the FTC's click-to-cancel rule is not in force. What that means for you.
Quick answers
- Can I cancel Peloton membership online?
- Yes. App Membership: sign in on the Peloton website, go to My Membership, click Cancel membership, pick a reason and confirm.
- Is there a cheaper way to keep Peloton membership?
- All-Access can be paused for 1, 2 or 3 months instead. Peloton support is on (866) 679-9129.
- What should I watch out for when cancelling Peloton membership?
- If you bought it through Apple, Google, Amazon or Roku, cancel on that platform. You keep access to the end of the period you paid for.
Sources
Ask Cancel My Sub yourself
Type the name of any subscription and get the same steps, plus a calendar reminder for the last safe day to cancel. Open Cancel My Sub, free, no sign-up.
In Claude or any app that takes MCP connectors, add https://goodturn-mcp.pages.dev/cancelmysub/mcp and ask: “How do I cancel Peloton membership?”